“We went from missing half our calls during peak classes to booking every single inquiry automatically. Our intro session bookings jumped 40% in the first month.”
Lauren Mitchell
Owner
CoreForm Reformer Studio, Los Angeles
Built for pilates studios
We started Wellgrow because we watched med spas lose thousands in revenue every week to missed calls, slow DM replies, and manual booking. There had to be a better way.
Our Mission
10,000 med spas running AI reception — so no consultation goes unbooked, no lead goes cold, and no staff member burns out answering the same questions all day.
The front desk is the most valuable and most overlooked part of a med spa. When a call goes unanswered at 9 PM, when an Instagram DM sits unread over the weekend, when a web visitor leaves without booking — those are real treatment fees walking out the door.
We built Wellgrow to close that gap with AI that sounds natural, responds instantly, and works across every channel your clients use — phone, text, webchat, Instagram, and Facebook.
Our AI doesn't replace your team. It amplifies them. Routine inquiries are handled automatically. Sensitive or clinical questions are escalated to the right person immediately. Your staff focuses on what they're best at: delivering exceptional in-person experiences.
25,000+
Leads processed
3,000+
Sales consultations
30+
Markets served
10 yrs
Operational experience
Why we built this
Our founder spent 10+ years in operational roles — scaling businesses across 25 countries, running 3,000+ one-on-one sales consultations, and managing the kind of front-desk chaos that costs businesses millions in lost leads.
The pattern was always the same: great service behind the door, broken experience at the door. Calls going to voicemail. DMs answered two days late. Website visitors bouncing because there was no one to chat with at midnight.
Med spas have the same problem at an even higher cost — treatment consultations are high-value, high-trust moments. When a prospective client reaches out and doesn't hear back quickly, they don't just move on. They go to a competitor who did answer.
Wellgrowexists to fix that — for every independent med spa that can't afford a 24/7 receptionist team but shouldn't have to compete at a disadvantage.
How we work
Six things we believe
Built for med spa operators
We designed every feature around how med spas actually run — seasonal booking surges, multi-provider scheduling, treatment-specific intake — not generic business workflows.
AI that augments your team
Your staff should focus on delivering exceptional treatments, not chasing missed calls. AI handles the routine; your team handles the nuance.
Results you can measure
We track bookings captured, calls answered, and revenue recovered. If you can't see it in the numbers, it doesn't count.
Speed as a feature
A lead who waits 20 minutes for a reply goes somewhere else. Our AI responds in under a second — across every channel, around the clock.
Real problems only
We ship features that solve problems med spas tell us they have, not features that look impressive in a demo.
Enterprise tools, small-business price
SOC 2, GDPR, and HIPAA compliance shouldn't cost $50,000/year. We built world-class infrastructure accessible to independent med spas.
Client results
Trusted by pilates studios across the country.
Excellent4.8 / 5 · 41 reviews onTrustpilot
“The waitlist management alone is worth it. When someone cancels a reformer slot, the AI fills it from the waitlist before we even know there was a cancellation.”
David Chen
Studio Director
Precision Pilates, New York City
“We teach reformer, mat, and barre classes across two rooms. The AI handles scheduling for all of them without ever double-booking or confusing class types.”
Megan Torres
Co-Founder
Barre & Beyond Pilates, Austin
“Our prenatal clients have very specific questions about safety and modifications. The AI handles these with real care and always books them into the right class level.”
Sarah Nakamura
Lead Instructor & Owner
Bloom Prenatal Pilates, San Diego
“Managing inquiries across six locations was a nightmare. Now the AI routes every call to the right studio, books the right class, and our front desk staff can focus on the in-studio experience.”
Marcus Williams
Regional Manager
PilatesOne Studios, Chicago
“Our intro offer conversions went from 25% to over 50%. The AI follows up with every trial client at exactly the right time to convert them into a monthly membership.”
Rachel Dominguez
Owner
Elevate Pilates Boutique, Denver
See it live in your med spa
Book a personalized demo — we'll show you exactly how it works for your treatments and booking flow.